🤖Important to know: Currently our Noice App is only available to IOS devices. Subscription payments on iOS are processed by the Apple App Store, which converts the price to your local currency, and additional platform processing fees may be applied to the purchase. While from our end Creators get the same amount from the web and the Noice app subscriptions. |
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About the price difference in subscriptions when bought from the Noice App on iOS - Tap Me!
How do I purchase a channel subscription from the app?
To purchase a channel subscription from the app:
1. Open the app and navigate to the subscription page of the desired channel;
2. Follow the prompts to complete your purchase.
How do I manage my channel subscriptions in the app?
You can manage your channel subscriptions in the app by:
1. Navigating to your user profile;
2. Selecting PROFILE
3. Going to SETTINGS;
4. Clicking on SUBSCRIPTIONS.
How do I cancel an individual subscription in the app?
To cancel an individual subscription in the app:
1. Navigate to your user profile;
2. Select PROFILE;
3. Go to SETTINGS;
4. Click on SUBSCRIPTIONS;
5. Follow the link to your app store settings to cancel the subscription.
How is the payment method for app-purchased subscriptions managed?
The payment method for subscriptions purchased through the app is linked to your Apple account. You can configure it on the Apple account level.
For further information on how to change your payment method on your Apple device, please check out the Apple support pages.
How can I view app-purchased subscriptions on the web?
App-purchased subscriptions are visible on the web by:
- Navigating to your user profile;
- Selecting PROFILE;
- Going to SETTINGS;
- Clicking on SUBSCRIPTIONS.
📌Note: Subscriptions purchased through the app will be labeled as “Subscribed via iOS device.”
How do I cancel a subscription that was purchased via an iOS device?
To cancel a subscription purchased via an iOS device:
- Open your iOS device;
- Open Settings menu -> on the very top you will see your device name below which - Apple ID, iCloud, Media & Purchases -> click to enter the settings;
- Locate the Subscription management from there;
- Follow the instructions to cancel the subscription.
For further information on how to cancel subscriptions on your Apple device, please check out the Apple support pages.
If you have further questions or need additional assistance, please contact our support team.